Our aim is to explain our package of measures in a transparent and open manner showing we have approached the situation fairly. We are fully aware the offer will not be welcomed by everyone for which we apologise but getting the right formula is a huge challenge not just for ourselves but the entire sector.
The fundamentals are:
Package of Measures and Support
Additional information and FAQ’s:
Can I come back before the lockdown ends?
Yes, the property you rent from the UQ remains your home, and you are entitled to come back to it, provided you are following government guidelines. The guidelines state you can travel back if you are studying a ‘critical’ course, do not have access to suitable study facilities, or have health and safety reasons. You can find this guidance here or speak to your university if you are not sure.
Is there anything else I need to be aware of?
If you are away from the property for a longer period, Kexgill/UQ team members may need to enter your room to complete inspections and carry out any essential maintenance works. This will be in line with our COVID-19 protocols, especially for other flat/housemates who are still in the property. We will of course inform you immediately if there are any issues that require your attention.
We reiterate should there be appropriate Government assistance relating to student accommodation, additional help in the form of rent-free periods will be applied.