You Have Questions
We Have Answers
At the UQ we understand that you may have a lot of questions prior to living with us. So, we have put together the below FAQ list to help you find the student accommodation answers you’re searching for.
If the question you have is not answered here, please don’t hesitate to contact us and we will be sure to help where we can.
FAQ’s
Do I have to be part of a group to book?
No, you can be an enquiry of any size and we will find you a property that best suits you.
Do I get a cleaner in my property?
Yes! Our shared houses located in the UQ benefit from a weekly cleaner for all communal spaces. We aim to send the same cleaner every week so you can get to know them throughout your time with us.
Do you take deposits?
No, we do not take deposits! All we require is a £200 initial rent payment. However, this is taken off your total rent amount before it is split into 3 equal instalments that are in line with student finance payments.
Can my friends stay over?
Yes, of course! Visitors are allowed, we just ask that you respect your housemates and make sure that they are aware too.
What if I am having issues regarding my mental health?
We have a dedicated mental health phone line that operates 24 hours a day. This phone line is staffed by professional mental health counsellors and is completely separate from us. Tenants are free to use it for any issue whether it be financial, mental health or university related etc.
Are bills included?
Yes! No need to worry about any extra bills in the UQ. Your rent is inclusive of all bills.
Embarking on your academic journey marks a pivotal moment, and opting for University Quarter (UQ) as your student accommodation guarantees an exceptional experience.
Embarking on your academic journey at University Quarter (UQ) signifies a pivotal moment in your life. Our unwavering commitment ensures a range of quality accommodation options tailored to suit every student’s needs. Booking early not only secures your preferred accommodation but also facilitates a seamless transition into university life. Acting promptly guarantees not just a place to stay but also a smooth integration into the vibrant community. It’s more than mere residence; it’s about establishing a robust foundation for academic and social growth. Don’t overlook this golden chance—proactively secure your spot and confidently engage in UQ’s welcoming student community. Opting for us means embarking on an exhilarating adventure, abundant with learning, growth, and connections. Don’t delay—embrace this opportunity to initiate your academic journey and explore the enriching experiences at UQ Durham. Your academic odyssey awaits, starting right here! Explore our FAQ section for further insights and more useful info!
