Useful Information
Committed to providing students with a high level of service.
You Have Questions
We Have Answers
At the UQ Durham we understand that you may have a lot of questions prior to living with us. So, we have put together the below FAQ’s list to help you find the student accommodation answers you’re searching for.
If the question you have is not answered here, please don’t hesitate to contact us and we will be sure to help where we can.
FAQ’s
Do I have to be part of a group to book?
No, you can be an enquiry of any size and we will find you the student accommodation that best suits you.
Do you provide cleaners?
Yes! All of our properties benefit from a weekly cleaner for all communal spaces. We aim to send the same cleaner every week so you can get to know them throughout your time with us.
What type of accommodation do you offer?
We offer a range of student accommodation options to fit all requirements. These include 2-6 bed houses/apartments with both shared bathroom and ensuite options.
Is your accommodation located close to universities and public transportation?
All of our student accommodation in Durham is located within a 10 minute walk of the UCLAN campus
What is included in the rent price?
Utilities such as electricity, water, and internet are all included in your rent.
Is there a security deposit? If so, how much is it, and when is it returned?
NO, we do not charge any Uk students a deposit or require a guarantor when signing for a UQ property.
What are the payment options for rent?
You can choose to pay in one go when you first move in or in 3 instalments in line with your student finance dates. Get in touch for more info on this at [email protected]
Are the apartments furnished?
Yes, all our apartments come fully furnished however you may want to look at buying some additional appliances for when you arrive.
Is there on-site maintenance available?
We have our own in-house maintenance team who are on hand 24/7.
Are there laundry facilities available on-site?
All of our flats and houses come with their own laundry facilities as we are aware of the frustration students feel when one laundry facility is shared in a full building.
Are guests allowed to stay overnight?
Yes, of course! Visitors are allowed, we just ask that you respect your housemates and make sure that they are aware too.
Do you offer parking facilities?
Some of our accommodation comes with on site parking facilities, please contact us on [email protected] for more info on this.
What kind of social events or activities do you organise for residents?
We have a full calendar of event and activities for our tenants to take part in. For more info on these events please contact us on [email protected]
Embarking on your student journey with University Quarter (UQ) is a big deal—like, life-changing big
We’ve got amazing accommodation options across Hull, Liverpool, Nottingham, Bradford, Preston, Salford, Newcastle, and Middlesbrough, all designed with students in mind.
Book early to lock in your perfect place and kick off uni life without a hitch. It’s not just about where you’ll live—it’s about joining a buzzing student community where you can make mates, create memories, and thrive both academically and socially.
Why wait? Secure your spot now and get ready for an epic adventure packed with learning, laughs, and new experiences. Your future starts with UQ—don’t miss your chance to be part of something amazing. Head to our FAQ section to find all the info you need and let’s make this your best year yet!
